HIMOINSA a Yanmar Company, Generator Sets, Lighting towers
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    HIMOINSA launches a new product registration and warranty activation process

    The company has taken the next step in process optimisation to provide the best possible customer service. Customers who register their equipment and activate the warranty within the first 30 days will receive three extra months of coverage.

    HIMOINSA has carried out an improvement process for warranty activation and product registration. 

    This initiative, which will come into effect in EMEA for equipment manufactured from 1 September onwards, is part of its commitment to offering its customers quality products and services, guaranteeing both an exceptional purchasing and post-sales experience.

    This process has been designed to allow for effective monitoring and ensure traceability throughout the warranty period with the aim of improving equipment coverage and service. 

    The new process is a guarantee that each product will be efficiently managed from the moment of purchase to the end of its useful life and will become effective in the EMEA region.

    Activate the warranty and receive an extra three months of coverage


    HOW CAN YOU REGISTER YOUR EQUIPMENT?

    Users can find a QR sticker on all products that directs them to a website to register the product and activate the warranty. They are entitled to an extra three months of warranty free of charge if completed within the first 30 days of purchasing the product.
    They can also do so by visiting www.himoinsa.com, going to the ‘My Products’ area, and entering the unit’s serial number.

    The company has carefully considered the various issues that affect end users, resellers, and affiliates, making sure that each has an optimised process tailored to their specific needs.

    ‘HIMOINSA is offering an extra three months of warranty to those users who activate their warranty and register their product within the first 30 days of purchase.’

    This personalised approach allows HIMOINSA to provide more efficient support and higher-quality customer service, reinforcing its commitment to service excellence. Furthermore, implementing these improvements reflects the company’s ongoing efforts to improve its internal processes and ensure that its customers receive the best possible support at all times.

    Here you can find a 'Frequently Asked Questions' document to help resolve any doubts you may have:

    FAQ
     
     

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